Sentura Cloud - Notice history

All systems operational

sentura.cloud - Partial outage

79% - uptime
Nov 2024
Dec 2024
Jan 2025
33% - uptime

uk1.eu.sentura.cloud - Major outage

33% - uptime
Nov 2024
Dec 2024
Jan 2025

uk2.eu.sentura.cloud - Major outage

33% - uptime
Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

No notices reported this month

Dec 2024

No notices reported this month

Nov 2024

Everything is down
  • Investigating
    Investigating
    We are currently investigating this incident.
VPS & Hosting categories temporarily hidden
  • Identified
    Identified

    The VPS and Web Shared Hosting categories are temporarily hidden on the billing portal due to ongoing issues. Rest assured, all servers are still running, but control panel actions are currently unavailable. Thank you for your patience as we work to resolve this!

Pterodactyl Dockers Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    Our Pterodactyl servers are currently down, though Docker services are confirmed to be running, and client previews are accessible. We recently updated the panel, but the root cause of the downtime remains under investigation. Our team is working diligently to resolve this issue and restore full functionality. Thank you for your patience—further updates will be provided as we learn more.

  • Identified
    Identified

    We've identified that our Pterodactyl server is outdated, which is causing the current downtime. However, all underlying Docker services are running as expected, and client previews remain accessible. We're actively updating Pterodactyl to the latest version to fully restore service. Thank you for your patience, and we'll keep you updated on our progress.

  • Investigating
    Investigating

    We are currently experiencing an outage affecting most Docker containers on our Pterodactyl servers. While client previews may still be accessible, core functionalities are impacted. Our team is working diligently to resolve the issue, and we appreciate your patience during this time. Further updates to follow soon.

Nov 2024 to Jan 2025

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